Do you tumble, polish or alter your beach glass?
We pride ourselves with the fact that we use the beach glass as we find it on the lake shore. Mother Nature does all the work!
May I use beach glass from my collection to have something made?
Yes! We ask that you send us your beach glass and after we view it, we will get back to you via phone, fax or e-mail to discuss what, if anything, your beach glass is conducive for.
How long will my order take?
We will do our best to get your order shipped in 3-5 business days. However if it is a custom piece please note it will take 3-4 weeks for us to create your special order request. Allow 3-5 business days for UPS standard ground shipping, $9.50. If you need your order faster please call for availability.
How do you drill beach glass?
We have a patented drilling process including a custom-drill system. We are bound legally to not disclose any specific information on the entire process. We do not now, nor have future plans, to sell our equipment or method.
How do you ship your merchandise?
We ship via USPS. We will ship your order within a week, unless it's a custom piece, then expect 3 to 4 weeks.
Where else can I find relish jewelry?
Our store is located in Erie Pennsylvania. Please see our store location page for more information.
Where does your beach glass come from?
Most of our beach glass from the shores of Lake Erie, however we do purchase glass from reputable collectors in Nova Scotia, Florida and California.
What is your return policy?
At Relish, we want to be sure you are fully satisfied with your purchases. Therefore, we accept returns for refund or size adjustment within 30 days of the date shipped. Items must be returned undamaged with the original packaging and receipt. Shipping charges are not refundable for returns or size adjustments. If you need to return an item, you may want to insure your return, as we cannot be responsible for lost returns. If you paid for your order by credit card, a credit will be issued.
What is your guarantee policy?
Relish only uses quality materials when we handcraft our jewelry. But if your jewelry arrives damaged please contact us immediately so we can rectify the problem.
How can I get my jewelry repaired?
If a part of your jewelry was lost or damaged, just send all of the pieces to us and we will replace them with like parts for a fee. Please understand, however, that many of the parts we use to make our products may differ from time to time due to supplier changes. This may lead to some differences from the original design. The selection of similar replacement parts will be made at our sole discretion.
What form of payment do you accept?
We accept Visa, MasterCard, and Discover for online orders. We also accept checks, although the order will not ship until the check has been received and the funds have cleared.
Do you have a catalog?
No. Our website is our catalog.